| AIMS OF THE ACTIVITY |
| Try to go through and work out in a proper feedback management providing to be critical about the content and trying to avoid any ethical judgment on the person and to bring out the ability to offer positive feedback. In the listening phase try to understand the difference between a judgment and a critic. |
| DESCRIPTION / METHODOLOGY |
| In a 3 or 4 people groups asked everyone to find a good reason (real one, not built) to show one criticism and one compliment to each of the different members of the group. Going rounds asking the person (who cannot discuss the feedback but only receive it) how he felt emotionally by these feedback and felt them as judgmental or constructive. |
| SUGGESTED TIMING |
| 30 minutes (including debriefing) |
| MATERIAL AND RESOURCES NEEDED |
| COMPETENCES DEVELOPED |
| Feedback and criticism management in the working group
Assertive communication The management of conflict |
